Implementing Data Governance at Transportation Agencies: Volume 2: Communications Guide (2024)
Chapter: 9 References
9. References
1. Hiatt, J. (2006). ADKAR: A Model for Change in Business, Government and Our Community. Prosci Research
2. Kotter, J. (2012). Leading Change. Boston, MA: Harvard Business Review Press.
3. Florida DOT Organizational Change Management transcript, posted at http://wbt.dot.state.fl.us/ois/OCM101CBT/OCM-101-Transcript.pdf (accessed 2/20/2024)
4. Thaler, R. H., & Sunstein, C. R. (2021). Nudge: the final edition (Final edition.) Penguin Books, an imprint of Penguin Random House LLC.
5. OECD (2019), The Path to Becoming a Data-Driven Public Sector, OECD Digital Government Studies, OECD Publishing, Paris, https://doi.org/10.1787/059814a7-en. – provides material that may be useful for developing communications messages.
6. The Data Governance Communications Guide (Data Governance Institute) – highlights data-related IT project risks and provides guidance for communicating about these risks to various project stakeholders. Includes separate chapters for Program and Project Managers; Data Stewards; Information/Data Governance Professionals; Business Analysts; Information Quality Assurance Professionals; Data Architects; Data Scientists and Analysts; and Information Security, Access Management and Privacy Professionals.
7. Sample Data Governance Communication Plan (East Carolina University) – simple communication plan example for a university.
