Implementing the Agency Capability Building Framework to Activate Organizational Change (2025)

Chapter: Appendix C: Deep Dive Case Studies

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Suggested Citation: "Appendix C: Deep Dive Case Studies." National Academies of Sciences, Engineering, and Medicine. 2025. Implementing the Agency Capability Building Framework to Activate Organizational Change. Washington, DC: The National Academies Press. doi: 10.17226/29324.
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Appendix C. Deep Dive Case Studies

Page 43
Suggested Citation: "Appendix C: Deep Dive Case Studies." National Academies of Sciences, Engineering, and Medicine. 2025. Implementing the Agency Capability Building Framework to Activate Organizational Change. Washington, DC: The National Academies Press. doi: 10.17226/29324.
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Page 44
Suggested Citation: "Appendix C: Deep Dive Case Studies." National Academies of Sciences, Engineering, and Medicine. 2025. Implementing the Agency Capability Building Framework to Activate Organizational Change. Washington, DC: The National Academies Press. doi: 10.17226/29324.
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Page 45
Suggested Citation: "Appendix C: Deep Dive Case Studies." National Academies of Sciences, Engineering, and Medicine. 2025. Implementing the Agency Capability Building Framework to Activate Organizational Change. Washington, DC: The National Academies Press. doi: 10.17226/29324.
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Page 46
Suggested Citation: "Appendix C: Deep Dive Case Studies." National Academies of Sciences, Engineering, and Medicine. 2025. Implementing the Agency Capability Building Framework to Activate Organizational Change. Washington, DC: The National Academies Press. doi: 10.17226/29324.
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The roadmap to 2027 from Digital Delivery presents program phases across the years 2024 to 2027. Industry outreach and workforce development span the entire timeline with educational outreach. Implementation of asset management runs continuously, while construction includes mock lettings in 2025, 2026, and 2027. Design implementation starts with technology training extending to 2026. Strategic and implementation development links to a pilot project program in 2025 through 2027. Foundational program support and program management run steadily from 2024 to 2027.

Page 47
Suggested Citation: "Appendix C: Deep Dive Case Studies." National Academies of Sciences, Engineering, and Medicine. 2025. Implementing the Agency Capability Building Framework to Activate Organizational Change. Washington, DC: The National Academies Press. doi: 10.17226/29324.
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Page 48
Suggested Citation: "Appendix C: Deep Dive Case Studies." National Academies of Sciences, Engineering, and Medicine. 2025. Implementing the Agency Capability Building Framework to Activate Organizational Change. Washington, DC: The National Academies Press. doi: 10.17226/29324.
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A flowchart illustrates the V D O T job book development process across 8 steps. Step 1: Kickoff, lasting 1 day, where program and division leadership align on scope and planning. Step 2: Off-line drafting, lasting 4 to 5 weeks, where subject matter experts, S M Es, create the initial drafts. Step 3: Team review meeting, lasting 1 day, where S M Es and division members review and discuss the drafts. Step 4: Broad review, lasting 10 business days, where the learning organization facilitates a review with broad distribution of the draft. Step 5: Review feedback, lasting 1 day, where reviewers provide feedback for revisions. Step 6: Executive approval, lasting 10 business days, where division administrators sign off on the final draft. Step 7: Publish, once approved, the job book is released online. Step 8: Update, where the job book is regularly updated and revised as needed.

Page 42
Suggested Citation: "Appendix C: Deep Dive Case Studies." National Academies of Sciences, Engineering, and Medicine. 2025. Implementing the Agency Capability Building Framework to Activate Organizational Change. Washington, DC: The National Academies Press. doi: 10.17226/29324.
Save
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Page 42
Page 43
Suggested Citation: "Appendix C: Deep Dive Case Studies." National Academies of Sciences, Engineering, and Medicine. 2025. Implementing the Agency Capability Building Framework to Activate Organizational Change. Washington, DC: The National Academies Press. doi: 10.17226/29324.
Save
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Page 43
Page 44
Suggested Citation: "Appendix C: Deep Dive Case Studies." National Academies of Sciences, Engineering, and Medicine. 2025. Implementing the Agency Capability Building Framework to Activate Organizational Change. Washington, DC: The National Academies Press. doi: 10.17226/29324.
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Page 44
Page 45
Suggested Citation: "Appendix C: Deep Dive Case Studies." National Academies of Sciences, Engineering, and Medicine. 2025. Implementing the Agency Capability Building Framework to Activate Organizational Change. Washington, DC: The National Academies Press. doi: 10.17226/29324.
Save
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Page 45
Page 46
Suggested Citation: "Appendix C: Deep Dive Case Studies." National Academies of Sciences, Engineering, and Medicine. 2025. Implementing the Agency Capability Building Framework to Activate Organizational Change. Washington, DC: The National Academies Press. doi: 10.17226/29324.
Save
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Page 46
Page 47
Suggested Citation: "Appendix C: Deep Dive Case Studies." National Academies of Sciences, Engineering, and Medicine. 2025. Implementing the Agency Capability Building Framework to Activate Organizational Change. Washington, DC: The National Academies Press. doi: 10.17226/29324.
Save
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Page 47
Page 48
Suggested Citation: "Appendix C: Deep Dive Case Studies." National Academies of Sciences, Engineering, and Medicine. 2025. Implementing the Agency Capability Building Framework to Activate Organizational Change. Washington, DC: The National Academies Press. doi: 10.17226/29324.
Save
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Page 48
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