APPENDIX B
Copy of Questionnaire

COVID-19 Pandemic Transit Response and Partnerships Survey

During the COVID-19 pandemic, transit organizations took on roles outside of their normal scope of work to serve their communities. Some partnered with other public and private organizations to implement initiatives in response to the public health crisis, including but not limited to providing access to COVID-19 testing and vaccinations, delivering food and medicine, and providing internet access to support distance learning.

The Transit Cooperative Research Program (TCRP) is collecting information on these partnerships that formed for COVID-19 response and recovery in order to improve emergency response planning and inform future partnership collaboration. Please complete the following survey on your organization’s pandemic response, non-traditional transit initiative(s) implemented, and/or partnership(s) to aid in this study. At the end of this survey, we invite you to submit specific examples from your organization. We are looking to identify examples from practice to feature in the forthcoming report.

* Required

Section 1: Respondent Information

Please provide the following information about yourself and your organization.

Your Name: *

Your Email Address: *

Your Title:

Your Department:

Location (City, State): *

Organization Name: *

Organization Type: * Mark only one oval.

1. Transit Agency
2. State DOT
3. MPO or RPO
4. Local Government
5. Government Social Service Agency
6. Non-profit
7. Other:

Which of the following best describes the area which your organization serves?

Check all that apply.

1. Rural
2. Urban
3. Tribal
4. Intercity
5. Other:

Please indicate your organization’s approximate pre-pandemic total annual budget.

Mark only one oval.

1. Less than $450,000
2. $450,000 - $1,499,999
3. $1,500,000 - $4,999,999
4. $5,000,000 - $74,999,999
5. $75,000,000 or more

Section 2: Non-Traditional Transit Initiatives in Response to COVID-19

During the COVID-19 pandemic, transit organizations took on roles outside of their normal scope of work to serve their communities. The following are examples and descriptions of some of the non-traditional initiatives that transit agencies implemented:

• Provide Access to Food or Supplies: Provided delivery or distribution services of food, groceries, or supplies such as medications for members of the community (food includes pet food).
• Provide Access to Internet: Used transit vehicles to provide mobile Wi-Fi hotspots to support internet access needs of residents (i.e., distance learning, work from home).
• Provide Transportation to COVID-19 Testing Sites: Provided transit services to COVID-19 testing sites that were not a part of a regular transit route.
• Mobile COVID-19 Testing Clinic: Used transit vehicles to host a mobile COVID-19 testing clinic that traveled to different parts of the community to offer COVID-19 testing.
• COVID-19 Testing at Transit Hub: Hosted a COVID-19 testing site or clinic at a transit station, center, or stop.
• Provide Access to Vaccination Sites: Provided transit services to vaccination sites that were not a part of the regular transit route.
• Mobile Vaccination Clinic: Used transit vehicles to host a mobile COVID-19 vaccination clinic that traveled to different parts of the community to offer COVID-19 vaccinations.
• Vaccination at Transit Hub: Hosted a COVID-19 vaccination clinic at a transit station, center, or stop. Pilot Technology: Piloted the use of new or innovative technology to address pandemic-related needs (i.e., innovative cleaning or ventilation technologies for transit vehicles, innovative fare collection technology, etc.).

1. Please indicate which of the following non-traditional transit initiatives your agency implemented to serve the community during the COVID-19 pandemic (please refer to descriptions above): *

   Check all that apply.

1. Provide Access to Food or Supplies
2. Provide Access to Internet
3. Provide Transportation to COVID-19 Testing Sites
4. Mobile COVID-19 Testing Clinic
5. COVID-19 Testing at Transit Hub
6. Provide Access to Vaccination Sites
7. Mobile Vaccination Clinic
8. Vaccination at Transit Hub
9. Pilot Technology
10. N/A
11. Other:

2. Did you implement any new or specially designed transit services (not listed in Question 1) to meet the transit needs of essential workers, transit-reliant communities, or other equity needs during the COVID-19 pandemic? If so, please describe.

3. Please indicate which of the following types of organizations your organization partnered with to carry out the non-traditional initiative(s) identified in your responses to Questions 1 and 2. *

   Check all that apply.

1. City, County, or Municipal Government
2. State DOT
3. State Health & Human Services Department
4. Other State Agency
5. Other Transit Organization or Agency

1. Hospital or Other Medical Facility
2. Pharmacy
3. Public School
4. University or Other Higher Education Institution
5. Grocery Store
6. Food Bank
7. Other Non-profit
8. Internet Service Provider
9. Private Rideshare Operator (i.e., Uber, Lyft)
10. Other Private Company or Business
11. N/A
12. Other:

4. Please indicate which of the following types of funding sources your organization used to implement the nontraditional initiative(s) identified in Questions 1 and 2.

   Check all that apply.

1. Federal Transportation Funds
2. Federal Non-Transportation Funds
3. State Funds
4. Local Funds
5. Funds from Non-Governmental Organization
6. Funds from Private Sector
7. Other:

5. If your organization used COVID-19 relief funding for the non-traditional initiatives, which funding source(s) did you use?

   Check all that apply.

1. Coronavirus Aid Relief and Economic Security (CARES) Act
2. Coronavirus Response and Relief Supplemental Appropriations Act (CRRSAA)
3. American Rescue Plan Act (ARPA)
4. The initiative(s) did not use COVID-19 relief funding.
5. Other:

6. Please describe any challenges your organization faced related to the initiative’s development, implementation, partnership(s), or funding source(s).

7. Please describe lessons learned or success strategies, including how the initiative may have addressed equity goals. Lessons learned may relate to the initiative’s development, equity data or analysis, implementation, partnership(s), or funding source(s).

Section 3: Case Examples