Technological innovation and the resulting scientific impact can relate to each other in a nonobvious way. It is obvious that a better computer can solve more complicated calculations, enabling better models to be run, which hopefully leads to more scientific insights. Thus, increased science impact can directly come from improved technology. There are, however, technology innovations that create a large impact in a nonobvious way: targeted application of technology can lead to new science, even if that technology performs at a lower level than the advanced technologies available. For example, a mass-spectrometer on a chip may have only 10 percent of the resolution and mass range of traditional instruments, but it can be carried on a balloon to make targeted measurements of pollution in places that traditional instruments cannot reach, leading to new science insights. Such targeted science applications often have huge commercial potential as well. It is the purpose of this chapter to introduce the theoretical foundation of disruptive innovation from innovation theory and to create a foundation for management recommendations later on.
In 1995, Clayton Christensen introduced the idea of disruptive innovation—distinguishing it from sustaining innovation—and defined it as the “process by which a product or service takes root initially in simple applications at the bottom of a market and then relentlessly moves up market, eventually displacing established competitors.”1 Figure 2.1 introduces the idea that has been used to describe many shifts in the economy, from the introduction of personal computers (that disrupted the mainframe computer industry), to cellular phones (that disrupted fixed line telephony), to smartphones (that continue disruption of multiple sectors, inter alia, computers, digital cameras, telephones, and GPS receivers). The term “disruptive” has also been misapplied, where any innovation that shakes up an industry or upsets previously successful incumbents is incorrectly called disruptive.
CubeSats meet many of the characteristics of a disruptive innovation. In this chapter, the committee discusses how and what that might mean for the future development of the platform.
Disruptive innovations have unique characteristics that distinguish them from other types of innovation. At their start, for example, they have poorer performance than the current standard solution does. They are also significantly cheaper than is the status quo and target underserved or new applications or users. Their performance
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1 C. Christensen, “Disruptive Innovation,” http://www.claytonchristensen.com/key-concepts/, accessed March 23, 2016; C. Christensen, 1997, The Innovator’s Dilemma: When New Technologies Cause Great Firms to Fail, Harvard Business Review Press, Boston, Massachusetts.
improves rapidly and at low cost. They are typically introduced by a nonmainstream player, are advanced by an enabling technology, and follow business models not typically followed by incumbents. Examining the CubeSat paradigm along these dimensions indicates that CubeSats may be a disruptive innovation in the satellite sector. If CubeSats are a disruptive technology, then that has implications for the best way to manage their growth.
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2 Thomas Jefferson High School for Science and Technology, “CubeSat Experimental Satellite for Educational Outreach,” https://www.tjhsst.edu/students/activities/tj3sat/, accessed March 23, 2016.
As with other fields, the small size and standardized form factor and interfaces of CubeSats are key ingredients to accelerating innovation, rather than obstructing it.5 Standardization, in particular, ensures that CubeSats can be easily inserted into launch vehicles, lowering the overall cost of integration and launch. Standardization also allows companies to develop subsystems, such as powerboards, that can be useful for many CubeSat missions.
It is important to note that disruptive innovation often does not and need not replace the mainstream technology. Laptops today do not replace high-performance computers at the Department of Energy (DOE), for example. Large DOE computers excel at complex computations and speed, while laptops excel at affordability and ease of use. Similarly, large spacecraft excel at large-scale investigations, when, for example, several instruments need to be collocated. CubeSats excel at simple, focused, or short-duration missions and missions that need to be low cost or that require multipoint measurements.
There are lessons to be drawn from the literature on managing disruptive innovations.6 It can be difficult to manage disruptive innovations and traditional approaches in the same organization. Disruptive ideas prosper if
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3 C. Christensen, M. Raynor, and R. McDonald, What is disruptive innovation?, Harvard Business Review, December 2015, https://hbr.org/2015/12/what-is-disruptive-innovation.
4 Jet Propulsion Laboratory, “Mars Cube One (MarCO),” http://www.jpl.nasa.gov/cubesat/missions/marco.php, accessed April 15, 2016.
5 It is often believed that standards obstruct innovation. The literature on the topic, however, points to the opposite. See P. Swann, 2010, “The Economics of Standardization: An Update,” https://www.gov.uk/government/uploads/system/uploads/attachment_data/file/461419/The_Economics_of_Standardization_-_an_update_.pdf; K. Blind, 2013, “The Impact of Standardization and Standards on Innovation,” https://www.nesta.org.uk/sites/default/files/the_impact_of_standardization_and_standards_on_innovation.pdf; K. Blind and S. Gauch, 2009, Research and standardization in nanotechnology: Evidence from Germany, Journal of Technology Transfer 34(3):320-342.
6 Deloitte, 2013, Public Sector, Disrupted: How Disruptive Innovation Can Help Government Achieve More for Less,http://www2.deloitte.com/content/dam/Deloitte/global/Documents/Public-Sector/dttl-ps-publicsectordisrupted-08082013.pdf.
there are champions within such organizations who allow for experimentation and risk-taking but, at the same time can also focus resources on promising applications, once their value becomes clear.7
CubeSats share many characteristics of disruptive innovations similar to innovations in other sectors (PCs in computing, 3D printing) in that they are initially more inexpensive than are traditional satellites, emerged outside the mainstream industry, target new capabilities or new users, and initially showed poor (but growing) performance.
The theory of disruptive innovation, therefore, provides some best practices with respect to enabling CubeSat innovations in support of science. A key element of disruptive innovation, and the principal reason for an often-unexpected evolutionary path, lies in the cultural tensions that arise from its development. A novel and innovative technology that is cheaper than are current systems is not always welcomed in organizations that are responsible for these status quo systems. For such innovations to live up to their potential, the management of disruptive innovations needs to be deliberate and cognizant of the issues that arise. Thus,
The balance of this report, especially the conclusions and recommendations proposed by the committee, follow these principles and try to strike the balance between enabling where CubeSats are promising while also remaining cognizant of the fact that these developments have to fit into the funding systems of NASA and NSF and have to be balanced with other value systems and priorities.
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7 Additional references: Z. Szajnfarber, M.G. Richards, and A.L. Weigel, 2011, Challenges to Innovation in the Government Space Sector, Defense Acquisition University, July, http://www.dau.mil/pubscats/PubsCats/AR%20Journal/arj59/Szajnfarber_ARJ59.pdf; C. O’Reilly III and M. Tushman, 2013, Organizational ambidexterity: Past, present, and future, Academy of Management Perspectives 27(4):324-338; C. Markides and W. Chu, 2009, Innovation through ambidexterity: How to achieve the ambidextrous organization, Chapter 19 in Handbook of Research on Strategy and Foresight (L.A. Costanzo and R.B. MacKay, eds.), Edward Elgar Publishing, Cheltenham, U.K., http://www.elgaronline.com/view/9781845429638.xml; D. Wood, S. Pfotenhauer, W. Glover, and D. Newman, 2013, Disruptive innovation in public service sectors: Ambidexterity and the role of incumbents, pp. 669-676 in Proceedings of the 8th European Conference on Innovation and Entrepreneurship, Volume 2, Academic Conferences and Publishing International, Reading, U.K.